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WhatsApp

WhatsApp messaging connected to your business tools.

Connect an approved business messaging setup to your CRM or internal workflow. Scope the message types, customer permissions, routing and handoff to your team.

For teams routing customer messages and agreed notifications.

Discuss your WhatsApp integration ↗

Work directly with Paul · Scope agreed before implementation

Illustrative workflow
01
Customer message
02
Routing + context
03
Staff or workflow

What you get.

A defined deliverable at every step
01

Business setup review

Check provider access and the messaging capabilities available.

02

Conversation routing

Associate incoming messages with the right record or team.

03

Notifications

Scope the permitted templates and triggers for your use case.

04

Human handoff

Define when staff take over and how the context is passed.

Delivery

Small steps.
Visible progress.

  1. 01Share the brief
  2. 02Agree the scope
  3. 03Build & review

Pricing follows the scope. Existing code, integrations, content and release requirements affect the estimate. You’ll see deliverables, milestones and third-party costs before committing.

Useful answers.

Can we use our existing number?

We first check the number, provider setup and supported onboarding or migration path.

Can it send any message automatically?

No. Implementation must fit the provider rules, customer permissions and available messaging features.

Does this have to include an AI chatbot?

No. Routing and notifications can work without AI. An assistant is a separate scoped capability.

Your next step

Have a project
in mind?

Share what you need, what already exists and your timing. I’ll reply personally within one business day.

paul@forward-growth.com

WhatsApp

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